ENThis Privacy Policy explains how ScamAlerts (operated by Core Code Studio, "we," "our," or "us") collects, uses, shares, and protects personal data in connection with your use of our website, tools, and services (collectively, the "Services"). "Personal data" means any information that directly or indirectly identifies, relates to, describes, or can reasonably be linked with an individual, such as your name, email address, IP address, or similar identifiers.
ScamAlerts is committed to complying with applicable privacy and data protection laws, which may differ depending on where you live. We operate globally and comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) and the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and United Kingdom. This Privacy Policy is designed to be jurisdiction-neutral where possible. If a specific local law applies and conflicts with this Policy, the local law will prevail to the extent of that conflict.
By accessing or using our Services, you confirm that you have read and understood this Privacy Policy. You may decide whether to provide your personal data. However, if you do not provide information required for account registration, payments, verification, or other service features, or if information provided is incomplete or inaccurate, certain features of the Services may not be available or may not function correctly. If you do not agree with this Policy, please do not use our Services or provide us with your personal data.
1. PERSONAL DATA WE COLLECT
We may collect personal data from you directly, or automatically through your devices and usage of the Services. The categories of data we may collect include:
- Identity data: Name, phone number, email address, mailing address, and identifiers connected to internet platform accounts.
- Government or business identifiers: National identification number (where applicable), company registration number, tax identification number, and similar documentation, but only where needed for legal compliance, business onboarding, fraud prevention, or service delivery.
- Security information: Passwords (stored using protective measures such as hashing where applicable), verification codes, and security or authorization settings used to protect your account.
- Network connection information: Data associated with your internet or mobile connection such as IP address, mobile carrier, internet service provider, and connection quality.
- Account information: Information associated with your ScamAlerts account such as subscription status, billing state, preferences, and account settings.
- Services usage information: Data tied to your use of the Services including registration records, login timestamps, pages visited, searches, clicks, feature interactions, and general browsing behavior.
- Device information: Technical information about your device including device type, operating system, browser type and language, mobile identifiers (for example, advertising identifiers where available), and other device-level unique identifiers.
- Log data: Technical logs and records generated by your use of the Services including access times, diagnostic logs, crash reports, system performance logs, error messages, and aggregated usage history.
- Demographic and location data: Location estimates derived from your IP address, used to determine approximate country or region. We do not intentionally collect precise geolocation for standard website use.
- Information you voluntarily provide: Information you send when you contact us, submit questions, reports, requests, or other communications. This can include attachments you upload such as screenshots, images, documents, or files.
- Cookies and similar technologies: Information collected through cookies, pixels, tags, SDKs, and similar tracking technologies (see section 5).
- Offline number database and search data: If you use offline number databases or search tools, we may collect usage data such as search terms, click actions, timestamps, database or data-pack version, and usage errors for service improvement and security.
2. PERSONAL DATA USE, LEGAL BASES
We use personal data for the purposes below, in accordance with applicable privacy laws and depending on how you interact with us. Where relevant, we rely on legal bases such as performance of a contract, legitimate interests, legal obligations, and consent. We comply with applicable privacy laws including the California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR).
2.1 To enable and deliver the Services
- Account creation and management: To create and manage accounts, verify credentials, record acceptance of our Terms and Conditions, and store account settings.
- Subscription and payment processing: To process subscriptions, trials, invoices, discounts, and refund requests, including payment verification and billing administration.
- Service provision and access: To provide access to the Services, enable features under your plan, and perform the specific tools and functions you request.
- Events and campaigns: To administer participation in online or offline events and campaigns, confirm eligibility, send notifications, and deliver prizes where applicable.
- Service communications and customer support: To send service-related messages such as confirmations, invoices, updates, security alerts, and operational notices, and to respond to inquiries and support requests, including internal routing and record keeping.
- Platform security and policy enforcement: To protect the safety and integrity of our Services, including account verification, abuse prevention, and investigation of suspected violations of our Terms and Conditions.
- System management and analysis: To operate and maintain the Services, troubleshoot issues, conduct analytics, perform testing, research, surveys, and statistical analysis.
2.2 To improve and develop the Services
- Personalized experience: To tailor features, settings, and content based on preferences and usage, including your cookie choices where applicable.
- Operational efficiency and module integration: To combine data across Service modules so we can run features consistently and improve performance and reliability.
- Product development: To improve existing tools, evaluate new features, and develop new components.
- Performance monitoring: To measure and improve performance indicators such as traffic trends, page load speed, stability, and service reliability.
- Feedback and engagement: To collect feedback, understand user experience, and improve our communications and product decisions.
2.3 To comply with law and protect us or others
Based on legal obligations, legitimate interests, and where necessary to protect vital interests, we may process personal data to:
- Meet legal requirements: Comply with court orders, lawful requests, and applicable regulatory obligations.
- Enforce contracts: Enforce our Terms and Conditions and other agreements.
- Accounting and financial administration: Maintain audit trails, tax documentation, and other financial compliance requirements.
- Security and risk mitigation: Prevent fraud, investigate suspicious activity, maintain network integrity, and protect rights and property of ScamAlerts, users, and third parties.
- Corporate risk management: Share relevant data across affiliated operations where necessary to detect or prevent abuse or fraud.
- Legal claims: Establish, exercise, or defend legal claims, including obtaining legal advice or participating in legal proceedings.
- Cooperation with authorities or partners: Share relevant information where necessary for scam prevention, fraud investigation, or legal compliance.
2.4 Promotion
We may communicate about new products, features, or offers by email, notifications, or other channels when:
- you have given consent, or
- applicable law permits us to contact existing users about similar services.
You can opt out of promotional communications at any time. Where feasible, we include an unsubscribe option in messages.
- Promotional offers: Provide tailored offers based on your interactions and preferences.
- Marketing communications: Send updates through channels such as email or social platforms where permitted.
- User behavior analysis: Understand what content is useful so we can improve marketing quality and relevance.
2.5 Advertising
Our website may display advertisements. We may work with advertising partners that use cookies or similar technologies to understand interests and deliver relevant ads. We do not sell your personal data to advertisers.
2.6 Offline number tools and search features
If you use offline number database tools or search functions, we may process usage data (such as search terms, clicks, timestamps, database version, and errors) for service delivery, abuse prevention, and optimization. We do not use this data to contact individuals whose numbers may appear in searches.
2.7 Additional purposes with your consent
From time to time, we may request your consent to use personal data for purposes not described elsewhere in this Policy, such as research studies, surveys, or special campaigns. You may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.
3. RETENTION OF YOUR PERSONAL DATA
We retain personal data only as long as necessary for the purposes described in this Policy, or as required by law. Retention periods may vary based on data type, service context, legal requirements, and risk considerations.
- Account and subscription data may be kept for the duration of your account and for a limited period after closure to meet legal, security, and dispute-related needs.
- As a practical benchmark, account data may be retained for up to 2 years after account deletion for compliance purposes, unless a longer period is legally required or a shorter period is appropriate.
- Where processing is based on consent, we retain data until consent is withdrawn or the data is no longer needed for the stated purpose.
When personal data is no longer required, we will delete it, anonymize it, or store it in a restricted manner consistent with data minimization and applicable law. You may contact us for more detail about retention practices.
4. DISCLOSURE OF PERSONAL DATA
We do not sell, rent, or trade your personal data. We may share personal data with trusted third parties when necessary to provide the Services, comply with law, or protect our legitimate interests, consistent with applicable privacy requirements.
We may disclose personal data to:
- Service providers: Vendors that help us operate the Services such as hosting providers, payment processors, customer support systems, analytics providers, security vendors, and communications tools. These providers are required by contract to process personal data only for the services they provide to us and in line with our instructions.
- Authorities and legal recipients: Courts, law enforcement, regulators, or other parties where disclosure is required by law, court order, or valid legal process. We aim to verify legal requests and disclose only what is reasonably necessary.
- Corporate transactions: If we are involved in a merger, acquisition, restructuring, financing, or sale of assets, personal data may be transferred as part of that transaction subject to appropriate safeguards and confidentiality commitments.
- Marketing or analytics partners: With your consent where required, we may share limited data for analytics insights or personalized advertising support. Where data is shared, we seek appropriate safeguards including contractual protections, confidentiality obligations, and security controls.
5. TRACKING TECHNOLOGIES AND COOKIES
We use cookies and similar technologies to enhance functionality, remember preferences, analyze usage, measure performance, and support advertising where enabled.
When required by law, we provide a cookie banner or preference tool that allows you to accept, reject, or manage non-essential cookies. You may also control cookies through browser settings, but blocking cookies may reduce functionality.
Cookies and similar tools may include:
- essential cookies used for core site operation
- analytics cookies used to measure usage and performance
- advertising cookies used by partners to deliver interest-based ads
Third-party partners may also place cookies subject to your preferences and applicable law. We recommend reviewing partner privacy policies when you choose to enable such cookies.
6. GOOGLE ANALYTICS
We may use Google Analytics to understand how people use our website and tools, including navigation patterns and performance trends. Where configured, we take measures intended to reduce identifiability, such as IP anonymization and restricting certain data-sharing settings, subject to Google's available controls and applicable law.
You can manage analytics preferences through cookie settings where offered, or through browser settings.
7. DATA SECURITY
We use technical and organizational safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. Safeguards may include encryption, access controls, least-privilege permissions, two-factor authentication for administrative access, monitoring, and periodic security reviews.
No system can be guaranteed completely secure. You are responsible for maintaining strong passwords and protecting account credentials. If you suspect unauthorized access or suspicious activity, contact us promptly.
Where required by law, we will provide breach notifications to users and relevant authorities within required timeframes.
8. INTERNATIONAL TRANSFERS
ScamAlerts is based in the United States. Some service providers or infrastructure may involve data access or storage outside the United States. We use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to protect personal data transferred outside the EEA. When we transfer personal data across borders, we implement safeguards appropriate to applicable law, which may include contractual protections and additional security controls. If you would like more information about transfer safeguards, contact us using the details below.
9. YOUR RIGHTS
Depending on your jurisdiction, you may have rights regarding your personal data, which may include:
- right to access your data
- right to correct inaccurate data
- right to request deletion
- right to restrict or limit processing
- right to object to certain processing
- right to withdraw consent where processing is based on consent
To exercise rights, contact us using the information in the Contact Us section. We may need to verify your identity before fulfilling a request. We aim to respond within a reasonable time and within legally required periods where applicable.
10. CHILDREN'S PRIVACY
Our Services are not intended for individuals under 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe a child has provided personal data to us, contact us at contact@scamalerts.com and we will take steps to delete the data where appropriate and legally permitted.
11. LINKS TO THIRD-PARTY SITES
Our Services may include links to third-party websites or services. We do not control and are not responsible for third-party privacy practices. Please review third-party privacy policies before providing personal data.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of the Services after changes are posted means you accept the updated Policy to the extent permitted by law.
13. CONTACT US
If you have questions, concerns, or complaints about this Privacy Policy or how we handle personal data, you may contact our Data Protection Officer (DPO). The DPO is responsible for privacy compliance oversight and handling data-related inquiries.
Website: https://www.scamalerts.com/
Address: 240 E Belle Isle Rd NE #117, Atlanta, GA 30342, USA
Email: contact@scamalerts.com
