Sign Up Now to Receive Instant Scam Alerts and Stay Ahead of Online Threats

FAQ for Website Owners
How is the ScamAlert Trust Score calculated?

ScamAlert uses an automated scoring model that reviews multiple domain and website trust signals to estimate risk. The score is based on technical and reputation indicators such as domain history, site configuration, security signals, and other available credibility markers. (ScamAlert)

What does the Trust Score range mean?

Use the Trust Score as a guide, not a guarantee. A higher score generally means lower risk signals were found, while a lower score means more caution signals were detected. (ScamAlert)

Why did my Trust Score change?

Trust signals can change over time. For example, hosting and DNS changes, certificate updates, new reports, or newly detected technical patterns can affect the score.

How can I improve my Trust Score?

Common improvements that typically help:

  • Make sure your domain and business details are consistent and easy to verify
  • Use valid HTTPS (SSL) and keep security configuration clean
  • Provide clear contact information and policies (returns, refunds, privacy)
  • Avoid risky redirects, broken pages, and suspicious scripts
  • Maintain a stable domain and hosting history over time
I own the website and I disagree with the Trust Score. What can I do?

If you believe your score is inaccurate, request a review through ScamAlert support and share evidence that helps verification (for example, updated site details, proof of business legitimacy, or clarification about technical changes). Scoring can be influenced by signals that are not always directly verifiable in real time, so owner context can help. (ScamAlert)

Can I add a ScamAlert Trust Seal on my website?

If ScamAlert offers a seal for verified websites, you can add it after completing the verification requirements and following the seal installation instructions provided in your business dashboard or help page.

Does ScamAlert verify phone numbers, crypto wallets, or IBAN details?

No. ScamAlert only provides website/domain verification and Trust Score. It does not provide verification or risk analysis for phone numbers, crypto, or IBANs.

GDPR and ScamAlert

ScamAlert displays trust information about domains and websites using publicly available and technical signals. Domain level data is generally not treated as personal data by itself, but if you have a privacy concern, you can contact ScamAlert support for review. (ScamAlert)

Questions from Consumers
What is ScamAlert?

ScamAlert helps you check a website or domain and view a Trust Score so you can make safer decisions before you browse, sign up, or buy online.

How do I check a website?

Search the domain on ScamAlert. You will see its Trust Score and key risk signals that influenced the score.

If a site is rated “safe,” does that mean it is 100% safe?

No. The Trust Score is a risk indicator, not a guarantee. Websites can change ownership, behavior, or policies, and scammers can also imitate legitimate brands. Always use basic safety checks before sharing sensitive information. (ScamAlert)

What should I do if a website is flagged as suspicious or high risk?

Use extra caution

  • Do not share passwords, OTPs, or card details
  • Avoid upfront payments (especially bank transfer)
  • Look for independent proof of legitimacy (official social pages, real reviews, business registrations)
  • If it feels off, leave the site and choose a safer alternative
I have been scammed. What should I do next?

General steps that often help:

  • Contact your payment provider immediately (bank, card issuer, PayPal, etc.)
  • Ask for a dispute or chargeback if eligible
  • Change passwords if you entered credentials
  • Monitor accounts for unusual activity
  • Report the website on ScamAlert so others can avoid it
Why does the check sometimes take time?

Some checks require gathering multiple signals and processing technical data, which can take longer depending on site complexity and data availability. (ScamAlert)

Data, Privacy, and Limitations
What information does ScamAlert analyze?

ScamAlert focuses on website/domain trust signals and does not provide phone, crypto, or IBAN intelligence.

Does ScamAlert store my browsing history?

If you only search domains on the website, ScamAlert does not need your browsing history. If ScamAlert later offers optional features that require more access, it should be clearly disclosed in its privacy policy.

Can ScamAlert remove a domain profile?

Because domains are public internet resources, ScamAlert typically keeps domain pages available for consumer safety. If a specific item is inaccurate or harmful, you can request a review.