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General Information
What is Scam Alerts and how does it work?

Scam Alerts is a digital fraud prevention platform designed to help individuals and businesses assess the legitimacy of websites, phone numbers, email addresses, and cryptocurrency wallets. Our tools aggregate multiple risk indicators such as domain data, SSL certificates, user reviews, and historical scams to provide a reliable risk score. By using our services, you can verify the authenticity of online entities and avoid potential scams.

How do you calculate the risk score for a website or phone number?

We calculate risk scores using more than 40+ data points, including website domain age, SSL certificates, hosting location, blacklists, and user feedback. These indicators give us a clear picture of a website’s or number's legitimacy, allowing us to assign a comprehensive risk score.

Is the Scam Alerts score a guarantee that a website or phone number is safe?

No, while our risk scores are based on rigorous data analysis, no system can guarantee 100% security. We recommend using Scam Alerts as a tool to supplement your own judgment and conduct due diligence before sharing personal information or making payments.

For Consumers & Users
I think I’ve encountered a scam. What should I do?

If you suspect that you’ve encountered a scam, stop all communication and avoid making payments. Report the scam to your payment provider (e.g., bank or credit card company). Additionally, leave a review and flag the site or number on Scam Alerts so others can benefit from your experience.

Does Scam Alerts store my personal data?

We take your privacy seriously. We collect minimal personal information to provide our services (e.g., your email to notify you of changes in the risk status of a website). For detailed information on how we collect, process, and store your data, please refer to our Privacy Policy.

Can Scam Alerts help me verify phone numbers or emails?

Yes, our Phone Number Verification feature cross checks phone numbers against a database of potential scams. We do not store the numbers you submit, and this information is used solely for the verification process.

How accurate is your website verification tool?

Our verification tool is designed to provide highly accurate results based on current data, but the online environment is dynamic. We recommend using our verification alongside other tools and checking reviews or external sources for confirmation.

For Businesses & Partners
Can I display Scam Alerts' trust badge on my website?

Yes, if your website passes our verification and meets our quality standards, you can proudly display our Scam Alerts trust badge. This helps build trust with your visitors by showing that your site has been vetted for potential fraud.

Do you offer services for businesses to protect their customers?

Yes, we offer B2B solutions, including API access, real time data feeds, and customized fraud alerts. These services are designed to integrate seamlessly into your existing workflows, allowing you to provide additional protection for your customers.

How can I request a website review or dispute a risk score?

If you believe your website’s risk score is inaccurate, please contact us with supporting documentation (e.g., business registration details, security certificates). We’ll review the information and adjust your risk score if necessary.

For Technical Support and Platform Usage
Why does the verification process take longer for some websites or phone numbers?

Some websites or phone numbers may require more thorough analysis due to the complexity of the data sources or the need for additional checks. We are committed to providing accurate and timely results, and in some cases, the verification process may take longer to ensure the highest level of accuracy.

Does Scam Alerts support mobile devices or apps?

Yes, we offer mobile friendly tools and services. You can access Scam Alerts through your mobile browser or by using our app, which is available on both iOS and Android. We recommend keeping your app updated to ensure the best performance and security.

Can I access Scam Alerts' data without a user account?

While some services are available without an account, we recommend registering to fully access personalized features, such as receiving alerts, saving your verified websites, and accessing detailed reports on scams.

Security and Privacy
Is my personal information secure with Scam Alerts?

We prioritize the protection of your personal information. Scam Alerts employs industry-standard encryption protocols and security measures to safeguard your data. We also do not sell or share your information with third parties, except where necessary for providing services or as required by law.

Can I request the deletion of my data?

Yes, you can request to have your personal data deleted from our platform at any time by contacting us through our contact page. Please refer to our Privacy Policy for more details on your rights to data deletion.

Do you comply with GDPR and other privacy regulations?

Yes, Scam Alerts is fully compliant with the General Data Protection Regulation (GDPR) and other relevant privacy regulations. We follow strict procedures to ensure that your personal data is processed fairly, securely, and transparently.

For Business Services & Legal
How do you handle third party data sharing?

Scam Alerts does not share your personal data with third parties unless it is necessary to provide our services, such as with payment processors or law enforcement agencies when required by law. We do not sell or misuse your data for marketing purposes.

What happens if I violate Scam Alerts' Terms of Service?

If you violate our Terms of Service, we may suspend or terminate your account, remove content that violates our guidelines, or take other actions to protect the integrity of our platform. We reserve the right to recover any losses from violations of our policies.

How do I contact Scam Alerts for support or to report an issue?

You can reach us through our Contact Us page or email us directly at contact@scamalerts.com. Our team is available to assist you with any questions, concerns, or technical issues you may encounter.